Orders & Shipping
*Delivery is guaranteed on the 10 working day for orders placed by 3:30 p.m. GMT.
Working days are Monday to Friday.
You can request to return or exchange one or more items within 14 days of the delivery date. Shipping your return back is quick and easy. You can contact us at infofeluxury.com to arrange thr return back.
Our delivery costs are flat and there are no extra costs at delivery. If there we apply a cost it is shown before purchasing a product.
You will receive an email containing your Tracking Number once your package has been shipped from our warehouse. Our courier delivers from Monday to Friday during business hours and will make one delivery attempt to the shipping address indicated while placing the order. Our warehouse is closed during Swiss Holidays . Please plan accordingly as orders will not be shipped out on these dates. All orders are processed automatically and we are unable to expedite or delay shipping times.